Customer Onboarding Specialist/Digital Marketing, Copenhagen

Do you love working with the latest and greatest in digital marketing? Apsis is now looking for a Customer Onboarding Specialist to guide our Danish customers using their APSIS solutions!

Description

As a Customer Onboarding Specialist you act as an in-house consultant who loves customer interaction in all shapes and forms! You will be responsible for driving technical onboarding projects and making sure all parts of the contract are delivered and implemented efficiently, with high quality and according to the agreed timeline. Your job is done when the solution is live and the customer is happy!

All customers have different needs and expectations and APSIS One offers a high variety of technical flexibility. So, your main objective is to guide and engage our customers in the platform, provide them with an in-depth understanding of their possibilities and implement best practice solutions for them, to solve their needs.

As part of a team of like-minded consultants within APSIS Consultancy, you will be working closely with both customers, colleagues from sales, and other supporting functions at APSIS to ensure the customer’s success within our platform.

Responsibilities and major tasks for this position:

  • Run technical onboarding projects based on Statement of work descriptions
  • Provide training of the platform; tools, features and possibilities.
  • Document and sign off every single onboarding
  • Implement agreed and in-scope solutions in the platform eg. Marketing Automation flows
  • Support our sales department with presales activities

Requirements

The ideal candidate has experience of consultation work within a technical setting and understands the logic of data structure within a digital marketing platform. You are a great presenter and digital marketing is of key interest. You always seek to find answers, educate yourself further and are eager to contribute to your client’s aspirations. Willing and able to travel (mostly within Denmark and the Nordics) as needed and possible given circumstances. Requirements include:

  • At least 3 years of hands on digital/data-driven marketing experience; software training; technical consultation/pre-sales or comparable background.
  • Prior experience working with platforms like CDPs, CMSs, CRMs and ability to structure, analyse and use data.
  • Excellent project management skills and ability to plan shorter and longer term projects
  • A natural ability to technically and strategically guide customers through their marketing vision and plan.
  • Excellent communication skills and used to working under pressure.
  • Proactive, creative and positive as well as a natural team player.
  • Fluency in Danish (written and spoken) and in English.

Bonus points for

  • Additional languages are a plus since our clients are based around the world.

Position type

State: Full time (indefinite, probation) based at our Copenhagen office.

How to apply

Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person. Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!


Disclaimer 

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of an unsolicited referral or through other means.

Or, know someone who would be a perfect fit? Let them know!

Copenhagen

APSIS Denmark
2300 København Directions hello@apsis.com +45 70 22 71 70 View page

We believe in enabling great marketing for our customers.

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As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success.

Already working at APSIS International AB?

Let’s recruit together and find your next colleague.

email
@apsis.com
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